Internet acquiring in Serbia: quick acceptance of online payments on your website

What is internet acquiring in Serbia

Internet acquiring is the acceptance of online payments by bank cards and alternative methods. In Serbia, the service is provided by major banks and licensed payment providers under the supervision of the National Bank of Serbia (NBS).

Why direct connection with a bank is often long and complicated

• lengthy approval and business verification (KYC/AML);
• strict technical requirements, certifications, PCI DSS on your side;
• modifications to the website to meet bank and fiscalization requirements;
• many separate contracts and integrations.

Our solution: agency model based on a local provider

We provide IT services and act as an agent. Payment acceptance is carried out through a licensed Serbian provider, while we handle UX, payment forms, links, fiscalization, and support.

• Quick launch: from 1–3 working days.
• Modern payment forms and high conversion.
• Unified dashboard: reports, refunds, statements.
• Automatic fiscalization of receipts.
• Transparent fees with no hidden charges.

How it works

1. Payment: the client pays on the website, in the app, or via a payment link.
2. Processing: the transaction is processed by a licensed provider in Serbia.
3. Agent fee: a service fee is retained.
4. Payout: the remaining funds are transferred to your settlement account.

Supported payment methods

• Bank cards: Visa, Mastercard, DinaCard, AmEx.
• IPS QR* — will be available soon.
• Payment links and short URLs for invoicing.
• Invoices with online payment.
• Recurring payments (subscriptions), trial periods.
• Apple Pay / Google Pay* — will be available soon.

*Functionality is under development and will be available soon. After launch, the availability of specific methods depends on the merchant category and provider settings.

Benefits for business

• Fast: connection without weeks of negotiations with banks.
• Easily integrated: API, payment links, widgets, ready-made plugins.
• Flexible: goods, services, tickets, donations, bookings.
• Secure: KYC/AML with the provider, PCI DSS — on the provider's side.
• Legal: compliance with NBS requirements and mandatory fiscalization.

Who is it suitable for

• Online stores and service companies.
• Event organizers and venues (ticket/reservation sales).
• NGOs and funds (one-time and regular donations).
• Startups and local businesses across Serbia.

Integration and launch

1. Submit an application: write to [email protected].
2. Complete KYC/AML (submit company documents).
3. Obtain API keys/set up payment links.
4. Start accepting payments.

Available: payment links (without code), REST API*, Webhook notifications* – coming soon.

Accounts in EUR and RSD

You can issue invoices in two currencies — EUR and RSD. The client pays online via the link.

• For companies registered in Serbia — payments are made in RSD to a bank account in a Serbian bank.
• For companies outside Serbia — payments are made in EUR.

For payments in EUR, the following conversion scheme applies: client payment in EUR → conversion to RSD on the provider's side → subsequent conversion to EUR when sending the payment. Bank fees and exchange rate differences may apply.

Payment form language

The payment form is displayed in the user's language by default (determined by the system/browser language). If necessary, you can explicitly specify one of the available languages: Serbian, English, Russian.

Bank direct vs agency solution

Legal basis

We act as an agent under a contract/offer. Payment acceptance is provided by a licensed payment provider in Serbia, regulated by the NBS. All operations comply with the legislation of the Republic of Serbia, including AML/KYC and mandatory fiscalization. Our company is not a bank and does not provide internet acquiring services directly.

FAQ: connecting acquiring to a website in Serbia

How much does it cost?

The fee depends on the business category, turnover, and payment method. We will provide transparent rates after a brief consultation.

Can I accept payments without my own website?

Yes. You can issue invoices and send payment links to clients.

Are refunds and partial refunds supported?

Yes. Refunds are available in the dashboard or via API* - will be available soon. Upon request.

Can I accept payments from abroad?

It depends on the merchant category and provider settings. We will clarify during the connection process.

Connect internet acquiring

Briefly tell us about your business and payment methods — we will suggest the optimal scenario and connect payment acceptance.

Contact us: [email protected]