Theatre and repeat performances
Use clear row and seat numbering. Check each performance as a separate session so guests choose seats for the right date.
Tickets and sales / Seating maps
Let guests choose their seats while your team sees the whole venue.
For a theatre, concert or venue with assigned seating, each ticket needs to correspond to a specific seat. Add a seating map, assign price categories to seats and check availability for each session.
Seating plans for your venue
Start by considering how guests find their seats and how staff assist them in the venue.
Concerts with price categories
Divide seats into price categories. Names should explain the location and differences, while the plan helps guests assess their position relative to the stage.
Working with the venue again
A saved seating plan reduces setup time for your next event. Check the configuration each time: a temporary stage, closed section or changed aisles may require a new version.
Details
From venue layout to tickets available for sale
Catalogue and your own seating plans
Find a venue by name or address, then check its country and configuration. Copying a plan to your own seating plans lets you prepare a separate version without relying on having permission to edit someone else’s original.
Prices linked to seats
A seating plan does not replace ticket categories. After assigning a plan, check which seats belong to each price category and how they appear when buyers select tickets. It’s best to catch any mismatches before the first purchase.
A report for each session
View seat availability and status, including by category. This helps your team distinguish completed sales from temporary holds and seats blocked for technical reasons when assessing how full the venue is.
Prepare your seating map before sales open
- 01
Prepare your venue plan
Map the stage, sections, rows and seat numbers. Confirm the actual capacity and identify seats that should not be available for public sale.
- 02
Choose or create a map
Check your maps and the venue directory. You can copy a suitable map to your own maps; if you need a new one, create it in the editor or submit a request to have one created.
- 03
Link the map to tickets
Add the map to your event, assign price categories and check seats for each session. Open the customer-facing page on a phone before sharing the link.
Check in advance
Check the digital map against the venue
Numbering matches
Sectors, rows and seat numbers on the map are easy for guests and venue staff to recognise.
Categories are correct
Each available seat is linked to the correct price and ticket terms.
Unavailable seats are blocked
Account for technical and unavailable areas before opening sales for each session.
FAQs
FAQs
Can I use a ready-made venue seating plan?
Yes. Your account includes your own seating plans and a catalogue with search by name or address, plus a country filter. Before using a plan, check it against the venue’s actual layout, as venues may have different configurations.
Can I use one seating plan for multiple events?
You can assign a suitable seating plan to events. Check the ticket, pricing and session settings each time: the same seating layout does not mean the sales setup or seat availability will be the same.
Can I set different prices for different parts of the venue?
Yes, using ticket categories linked to seats on the plan. For example, different categories can correspond to the stalls and balcony. Check not only the colours on the plan, but also each category’s name, price and availability to buyers.
What do seat statuses mean?
The session report lets you distinguish between available, sold, temporarily held and taken-off-sale seats. A temporarily held seat does not mean the sale is complete, so check the order status as well.
Can I edit a seating plan from the catalogue?
You can’t directly edit every plan created by someone else. You can copy a suitable plan to your own seating plans and work with your own version. Before making changes, check which plan is linked to the event and whether any tickets have already been sold.
OBLAKKARTE
Set up your eventSet up sales with seat selection
Start with your venue plan and create a clear seating map for your event.