New organizer
Gather the details before your planned sales start date. This way, verifying the details and reviewing the agreement won't be the last unfinished steps after your advertising has launched.
Management and integrations / Company details
Get your company details ready before ticket sales open.
For a new Oblakkarte organizer, sales start with accurate company details and confirmed terms. Gather the company and representative’s details, check the bank account, and complete setup in the owner’s account.
Three scenarios involving organizer details
Treat initial onboarding, updating details and working with multiple companies as separate scenarios.
Updating details
Check what has changed and use the current documents. If you connect the company yourself, you’ll need to confirm the terms again after updating the company details.
Multiple companies
First, tell support which company is organizing each event and how payments should be handled. Don't assume that creating a new event automatically changes the party to the agreement.
Details
What is checked before launch
Completeness and format of details
The form checks that required details are provided and that identifiers and account details are in the correct format. This can help catch a missing field or a formatting error, but does not replace checking the information against your company's documents.
Confirmation by the account owner
The details and agreement relate to the organizer, not to an individual event or a staff member at the entrance. The team can share the work of preparing the information, but the account owner must confirm it in this process.
Ready to start selling
Completing the form and confirming the terms are related onboarding steps. If the details change, check both steps again before directing buyers to the event.
Complete organizer onboarding
- 01
Gather your company details
Prepare the company type and full name, PIB, MB, address, representative’s details, contact email and bank account. Check the information against the company’s current documents.
- 02
Complete the form as the account owner
Sign in to the organizer owner’s account and enter the details. Check any errors and missing information flagged by the form before moving on to the terms.
- 03
Review and confirm the terms
Read the agreement and confirm it using the specified method. Once you’ve filled in the required details and confirmed the terms, check whether ticket sales are available.
Check in advance
Check the details before confirming
Details match the documents
The company name, PIB, MB and address belong to the correct company.
Account and contact details are up to date
The payment details and email have been checked by the responsible team member.
The owner has reviewed the terms
The process is clear, and confirmation was completed after checking the details.
FAQs
FAQs
What details does a new organizer need?
The company type and full name, PIB, MB, address, the representative’s first and last name, their position where required, email and bank account. The form indicates which fields are required and checks their format.
Who can confirm the agreement?
When setting up a new organizer independently, the company account owner confirms the agreement. A team member or API key cannot take the owner’s place for this action. Check the company details and read the terms before confirming.
When can ticket sales begin?
A new organizer needs to provide all required company details, confirm the agreement and have an active account. If ticket sales aren’t available, check the setup status and any fields marked as incomplete in your account.
What happens if I change the company details?
When setting up independently, changing company details resets the previous agreement confirmation. Check the updated information and confirm the terms again. Plan changes in advance, as sales readiness depends on confirmation.
Can I work with multiple companies?
Discuss this process with support in advance, including the companies, events and settlement arrangements. Oblakkarte does not offer self-service creation of multiple payment profiles or connection of your own acquiring provider from this section.
OBLAKKARTE
Create an accountPrepare your company for its first event
Create an organizer account and complete onboarding for sales step by step.